Have Questions?
FAQs
Cartons for Less is 100% indigenous owned and operated.
All business is conducted on sovereign indigenous land, tax free.
Are native cigarettes legal?
Yes, indigenous cigarettes are legal in the Canada. Each province has individual regulations, and some provinces have limits and restrictions on the quantity of cigarettes you can buy online.
Are indigenous cigarettes cheaper than traditional cigarettes?
Yes! Produced and sold on indigenous sovereign land makes indigenous cigarettes tax free. This saves you substantially over regular retail prices. In fact, when comparing prices of a carton of cigarettes, our customers save on average $80 per carton!
Do you accept Cash on Delivery?
No, we are not able to accept COD orders. We accept credit card orders as well as e-transfer. Please note, e-transfer orders will not ship as quickly as credit card orders due to the processing time required. Credit card payment systems are automated to process quickly – e-transfer requires additional steps and manual procedures.
Can I pay with E-Transfer?
Yes! We accept E-transfers. The only difference is we allow for up to one additional day for processing as e-transfers need to be manually verified/reconciled to the oders, which takes longer than a credit card purchase which is automated. Depending on how busy shipping is that day and what time the order was placed, it may not result in the extra day but we can’t guarantee that timing which is beyond our control. Instructions for sending your e-transfer will appear at checkout when processing your order.
How is my order shipped?
All our orders are shipped quickly and discretely via CanadaPost expresspost. Like any shipment, shipping times vary slightly dependent on where in Canada you are. Most orders arrive in 2-3 days in major regions. More remote rural areas can take slightly longer. All orders have tracking code to monitor the status of your shipment’s arrival.
What if my order is damaged?
In the unlikely event that your order arrives damaged, contact support and provide clear images of the shipping box condition and damages to product. Our support team will review each incident individually and replace damaged goods at our discretion. Sorry, we do not issue refunds, but will replace damaged goods
How does the REWARD PROGRAM work?
Our reward program is designed to be easy and rewarding. Any order you make will credit you with 10% of your order total (not including shipping costs). You can then redeem that amount on future orders to discount your order. Rewards can only be redeemed on orders which reach a minimum dollar value. With a 10% reward, that’s like getting a free carton for every ten cartons you buy!
Our Reward Program Is On It's Way!
Our customers mean everything to us. So you will gain reward points on every order, which can redeemed on future orders! And your orders prior to the Reward Program going live will still earn you points!! Save money and get rewarded with every purchase.
That’s the cartonsforless.cc benefit!